Becoming certified through our comprehensive and acclaimed e-learning programme is a straightforward, supportive process which you can achieve in your own time and at your own pace. PCSL will provide regular support through open forum webinars, check-in phone calls and
Extensive research by McKinsey and many others shows that 70% of change programmes fail to achieve at least one of their most important objectives. Most people occupying the C Suite know this. Yet organisations across the globe launch change programmes
Performance management consultants certainly don’t lack choice when it comes to performance management tools. Most of these focus on similar areas such as 360 reviews, appraisals, goal setting, and personal development plans. The scope, functionality and complexity of these tools
Yes, they are all Welsh. Yes, they are all incredibly talented and demonstrated great success. More interestingly, they were all pupils at Whitchurch High School. So, was it something in the water at Whitchurch? No, it was something else. They
From as far back as I can remember I have always been fascinated by the ‘thing/s’ that make people and teams succeed. Why was it that some classrooms at school seemed better learning environments than others; why did some sports
On average, people spend more than one-third of their lives in the workplace, making it extremely important for your organisation to create a supportive and engaging environment for those you employ. Aware that your climate fundamentally impacts employee success rate,
There are so many tools in the market that claim to help Practitioners, coaches and consultants to do their job more effectively. Quite a number of these tools probably would help, but how do you know which ones? How do
Our powerful performance measurement tool supports individual, team, leadership and organisational performance. PCS has been used globally in excess of 25,000 times in the last 17 years. Due to this success, we have been growing our strategic partnerships across the
In the spirit of #SMDay, celebrating global communication, we want to share the importance of open transparent communication within the workplace. Today, social media is used to give individuals, teams or businesses the opportunity to present the idealised version of
Let’s start at the beginning. It is likely that you will have heard of both ‘climate’ and ‘culture’ within an organisation. There are some individuals within businesses that use these terms interchangeably, which is understandable because of their similarity but
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Zac’s tech business is growing rapidly. He’s gone from being a developer with a good idea to now overseeing an ever-expanding team. Zac knows that in order for the business to grow successfully, it needs to stay true to its founding values and his staff need to feel valued and engaged. Zac wants to understand if he and his team are on the same page and he needs to do it quickly and cost effectively.
Zac decides to use PCS Lite to get a quick temperature check of how his team are performing and what they think about the business. The PCS Lite report quickly surfaces the fact that his team have lost sight of the organisation’s purpose and goals. Zac realises that he needs to improve his on-boarding processes and help orientate the new team members better in the company culture and vision. 6 months later, Zac uses PCS Lite to check his new onboarding process is working; concludes that the growing team are much better aligned to his vision and are generally operating in a more positive working environment.
It’s Annabel’s job to help the Partners in the firm manage their clients and ensure they’re consistently adding value. Recently, Annabel has been asked by one of the Partners to find a tool or framework that the consultants can use to benchmark new clients looking for team and leadership improvement programmes. It needs to be cost-effective, established and reputable and able to be branded with the firm’s own logo.
Annabel recommends PCS Pro to the Senior Partners as it provides an objective measurement of team and leadership climate against which the consultants can build performance improvement programmes. PCS has a good track record, academic validation, excellent training and customer service, so she’s confident that it’s the right tool for the firm’s consultants to use.
Sarah has to keep across the multiple training and development needs in the organisation and do it within a tight budget. Recently, Sarah’s been asked to design a L&D programme that improves the staff retention rate and helps staff feel more engaged with the changes happening in the organisation, not least the shift to more flexible working.
Sarah uses PCS to measure how different teams across the organisation are performing and look at any patterns which suggest the need for organisation-wide, leader or team training. Sarah notices that all teams and leaders have a low climate score in the Processes segment. Sarah knows that allocating budget in this area will improve performance. She works with the Senior Management Team to review the organisation’s processes as they transition to more flexible working and designs a training programme to support staff in the transition. She’s helped staff to feel supported, acknowledged and engaged which ultimately drives performance.
Jim’s client has a team that’s not performing as well other teams in the organisation. The team has a high staff turnover, sickness and the lack of cohesion is impacting the team’s wellbeing and performance. Jim needs to get to the bottom of why this is happening and design effective coaching interventions which can generate tangible results for his client.
Jim uses PCS Pro to measure / benchmark how the team and leader are performing across the 6 segments critical to team performance – Goals, Roles, Processes, Adaptability, Connection and Resilience. He can immediately see the disparity in Goals, Processes and Connection between the leader’s perception and those of her team. He uses this information to build a coaching programme designed align team and leader. After 6 months, the team seems to be more settled and productive. Jim remeasures using PCS Pro – the results show the client the effectiveness of his coaching intervention.
